Returns
We accept returns under the following conditions:
- The product is damaged or defective
- You received the wrong item
To request a return, please contact us within 7 days of receiving your order at:
Include your Order Number and clear photos of the issue.
Exchange Policy
We offer exchanges if:
- The item is defective or damaged
- You received an incorrect product
To request an exchange, email us with your order details. Once approved, we will guide you through the process.
Return Conditions
To be eligible for a return or exchange:
- The item must be unused and in its original condition
- The item must be in original packaging
We reserve the right to refuse returns that do not meet these conditions.
Processing Time
Once your return or exchange is approved:
- We will process it within 3–5 business days
- Replacement items will be shipped as soon as possible
Shipping Costs
- Customers are responsible for return shipping costs unless the item was damaged or incorrect
- Shipping fees are non-refundable
Contact Us
For any return or exchange requests, please contact:
We aim to respond within 24 hours.